EDR management in Alaris: Exporting from Archive

Introduction

Event Data/Detail Records (EDRs) are critical in telecommunication for tracking and billing purposes. Effective management includes understanding storage durations in active and archive partitions and the procedures for exporting EDRs from the archive. This article delves into these aspects, emphasizing settings that impact EDR storage and retrieval.

1. EDR Storage Duration Settings

EDRs are initially stored in an active partition, accessible for operations like rerating and invoice generation.

"System settings/Active EDR day count" governs this duration, after which EDRs move to an archive partition. Altering this setting impacts the system: decreasing the value moves data to the archive faster, while increasing it requires Alaris technical support approval due to potential additional disk space needs.

Similarly, "System settings/Archive EDR day count" determines how long EDRs remain in the archive before deletion. Changing this value, whether increasing or decreasing, has system implications and may require Alaris technical support approval for additional space.

A crucial point to note is that in the archive partition, EDRs do not retain message texts, and non-billable EDRs are not archived. This selective storage focuses on essential billing data.

2. Automatic EDR Archiving Limit

An important setting in this context is the "System settings/Automatic EDR archiving limit", which defines the period (in days) for archiving EDR records in a single iteration. The default is set at 3 days, with the minimum possible setting being 1 day. This setting helps manage the volume of data being archived at a time, ensuring systematic and efficient data transfer to the archive.

3. Retrieving EDRs from the Archive Partition

Exporting EDRs from the archive requires specific approaches:

• Start/Reports: For limited data sets, users can use generated reports to access archive EDRs. For example: EDR Export from archive (Custom). If the report is not in the system, contact Alaris support.
• Support Requests: For larger data exports, contacting Alaris support is necessary. This might involve expanding the active partition for regular access to certain EDRs or a one-time export by the support team. In this case, coordination with an account manager is essential.

Conclusion

In Alaris SMS, EDRs in the archive partition are less readily accessible than those in the active partition. However, with appropriate understanding of storage settings, using the required report and support, exporting these records is feasible. Recognizing the nuances of these settings and retrieval procedures is key to effective data management and ensuring compliance with operational and billing requirements.