Open the simulation task. In order to find the problem of unsuccessful simulation, we check the following parameters:
1) Routing rule ID
2) Vendor Product ID
3) Rate MCCMNC
Define which Routing rule ID, Vendor Product ID and Rate MCCMNC should be chosen.
Then press Ctrl + F to open the search bar:
1. Insert the Routing rule ID that should be applied and press "Enter", scroll to the "Stage 5: looking for routing rules":
If the rule is selected correctly, you'll see that it's applied. If it's skipped, you'll see the reason why.
2. If the rule is chosen correctly, press Ctrl + F again and enter the product ID:
Here you'll see whether it's selected or not and the reason why it's dropped.
3. The Rate MCCMNC can also be checked. For example, we know that MCCMNC 412020 should be chosen. We put it in the search bar and look for vendor rates.
84 vendor rates are found for MCCMNC 412020:
If you scroll further, you will see the validity period of vendor rates:
And vendor rates after filtering:
The whole simulation process is described in our manual. Common issues are presented in our SMS simulation troubleshooting guide.
If you cannot find the reason of unsuccessful simulation, please provide Alaris support team with Routing rule ID, Vendor Product ID and Rate MCCMNC which are supposed to be applied.
AKBSMS - Alaris Knowledge Base
Related Questions:
What is the fail reason of the simulation?
Simulation troubleshooting
How do I check why a routing rule is not chosen for routing?
Simulation failed
Link to this article: https://helpdesk.alarislabs.com/en/knowledge_base/article/265/category/134/